Privacy Policy

Last updated: January 2026

1. Who We Are

This website is operated by harmexcry.com ("we", "us", "our"). We are the data controller for the personal data we collect through this website and related services.

Address: 112 Bonifacio Street, Cebu City, Cebu, 6000, Philippines

Contact email: support@harmexcry.com

2. What Data We Collect

We may collect the following types of data when you use our website:

  • Contact details: Name and email address, only when you choose to provide them through our contact form or newsletter sign-up.
  • Usage data: Pages you visit, time spent on pages, browser type, device type, and operating system.
  • Cookie data: Information stored in cookies and similar tracking tools, as described in Section 7 below.
  • IP address: Collected by our servers and analytics tools for security and geographic analysis.

We do not collect sensitive personal data such as health data, racial or ethnic origin, political opinions, or biometric data.

3. How We Use Your Data

We use your personal data for the following reasons:

  • To respond to your messages and support requests.
  • To send you newsletter emails if you have signed up.
  • To improve our website and understand how visitors use it.
  • To keep our website secure and prevent abuse.
  • To comply with legal duties under Philippine law.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012 and Philippine data protection law, we process your data based on:

  • Consent: When you sign up for our newsletter or accept cookies.
  • Legitimate interest: To run and improve our website and keep it secure.
  • Legal duty: When we must comply with the law.

5. Data Sharing

We do not sell your personal data to anyone. We may share data with:

  • Hosting and server providers who store our website data.
  • Analytics services that help us understand site usage (in anonymised form where possible).
  • Law enforcement or regulators if required by law.

All third parties are required to handle your data in line with the Data Privacy Act of 2012.

6. Data Retention

We keep your personal data only for as long as needed:

  • Contact form data: Kept for up to 12 months after your last message.
  • Newsletter email addresses: Kept until you unsubscribe.
  • Analytics data: Kept for up to 26 months in anonymised form.
  • Cookie data: Varies by cookie type. See Section 7.

After these periods, we delete or anonymise your data.

7. Cookies

Our website uses cookies. These are small text files stored on your device.

Types of cookies we use:

  • Strictly necessary cookies: Required for the website to work. These cannot be turned off.
  • Analytics cookies: Help us understand how visitors use the site. Only set with your consent.
  • Preference cookies: Remember your choices such as cookie consent. Only set with your consent.

You can manage your cookie preferences at any time through our cookie banner or your browser settings.

8. Your Rights

Under the Data Privacy Act of 2012 and Philippine data protection law, you have the right to:

  • Access the personal data we hold about you.
  • Ask us to correct wrong or incomplete data.
  • Ask us to delete your data.
  • Restrict how we process your data.
  • Move your data to another service (data portability).
  • Object to our processing of your data.
  • Withdraw consent at any time.

To use any of these rights, email us at support@harmexcry.com. We will respond within 30 days.

9. Children's Privacy

Our website is not aimed at children under 13. We do not knowingly collect data from children under 13. If you believe we have collected such data, please contact us and we will delete it promptly.

10. International Transfers

Your data is stored within the Philippines. If any data is transferred outside the Philippines, we ensure proper safeguards are in place, such as standard contractual clauses.

11. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top shows when it was last changed. We encourage you to check this page regularly.

12. Complaints

If you are not happy with how we handle your data, you have the right to complain to the National Privacy Commission (NPC) at privacy.gov.ph.

13. Contact Us

For any questions about this privacy policy or your data, contact us: